Talent's About
An Operations Manager in the BPO industry and customer support with both domestic and international
experience is adept at overseeing and enhancing service delivery across multiple regions. With a strong
background in managing customer support teams, they drive operational efficiency, ensuring high- quality service standards and customer satisfaction. Skilled in handling large-scale operations, they
manage workflows, resource allocation, and performance metrics across both local and global markets. Their expertise includes optimizing processes, implementing training programs, and fostering a
collaborative environment to meet diverse customer needs, all while ensuring compliance with
international standards and cultural sensitivities.
Education
Work & Experience
Professional Skills
Completed Projects
