I have more than 5 years experience in retail sales in Gaming/ electronics industry in a leading gaming brand in UAE.
I was responsible for below tasks..
•Playing a vital role in maximizing sales and introducing techniques to help staff understand the shifting market.
•Training newly hired staff for client handling, product knowledge and technical information.
•Assisting customers in finding the right product they need.
•Calling existing customers for newly arrived products and taking orders on calls and Whatsapp broadcasting.
•Responsible for customer service, and solving customer issues regarding products technical faults.
•Helping in store layout changes, maintenance, display changes and furniture in accordance with client’s ease.
•Preparing DSR, CRM, weekly/ monthly sales per product reports, PPR, Business reports, process reports, presentations and staff meetings.
•Taking pre-orders for upcoming products and follow up.
•Coordinating with area manager relating sales, product flow, employee performance, sales targets and upcoming products.
Work & Experience