I am a results-oriented professional with over seven years of experience in customer support, sales, and operations management. Throughout my career, I have successfully led and trained teams, optimized workflows, and maintained seamless coordination between departments to ensure efficiency and client satisfaction.
My background includes managing remote teams for international companies, handling U.S.-based clients, and ensuring consistent performance across back-office and front-end operations. I excel at developing structured systems to improve productivity, implementing performance tracking methods, and fostering a positive team culture built on accountability and communication.
In addition to my operations expertise, I have a strong foundation in sales, where I focus on understanding customer needs, building long-term relationships, and driving revenue growth through effective communication and strategic planning.
I take pride in being a proactive leader who thrives under pressure, adapts quickly to challenges, and consistently delivers measurable results. My commitment to excellence, combined with my experience across customer service and sales functions, allows me to contribute effectively to both operational success and business growth.
