Talent's About
I bring over three years of professional experience at Ibex, where I worked for two years as a Customer Service Representative and one year as a Team Lead. During my time at Ibex, I developed strong skills in customer support, team management, performance monitoring, and issue resolution. As a Team Lead, I was responsible for supervising team performance, handling escalations, ensuring KPIs were met, and maintaining high service quality standards. I am confident that my communication skills, leadership experience, and ability to work in fast-paced environments make me a strong candidate for your team.
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